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Link to State eGovernment services too

In addition to the Federal Applications that are being worked on, why not include the state and local services, since you have the zip code it should be easy.

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kick Jjingo off mygov.ideascale

Jjingo Samuel Bagenzekukola is constantly making useless posts that have nothing to do with the point of this site. He should be booted.

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Error message during registration

The error message language when someone enters in an incorrect email address during registration is a little confusing- I might suggest adding something such as "we did not recognize this email address as the one you used to sign up for MyGov, please try using a different email address"

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More information on cookies

Love the creative and "informative video" link for cookies- I would suggest adding an additional link that would provide more basic information about electronic cookies for the many people who may not understand what they do and how they are used

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Do some simple validation at initial signup

Signup is a breeze (so far) but some little touches like validating e-mail address and checking password against confirmation password in realtime would be great initial signals to the user that this is a thoughtfully-constructed experience (as well as increasing the success of onboarding).

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"Other" category under "Tell us about yourself"

There should be another category that is “other”- None of the listed categories applied to me and I kind of felt left out and didn’t know what to do since there wasn’t an option I could select that applied to me

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Personality

It seems like every time I contact a Government agency, the person I speak with is annoyed by my phone call. The Government and the Federal employees need to understand that the American citizen is the customer and honestly their boss.

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Medicaid.gov and state Medicaid offices

Medicaid.gov doesn't have a state office locator. All state-related info doesn't appear to be aimed at citizens/customers... why is this? There is no comprehensive list you can access of all state Medicaid offices on any other .gov site, either. Benefits.gov provides a place where you can find contact info for these offices, by state (http://www.benefits.gov/benefits/browse-by-category/category/MED)... but Ohio and ...more »

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Non-800 numbers for calling from abroad

I was out of the country with my dad when he had a medical emergency. He was carrying his Medicare and VA ID cards, and I tried to use them to contact the agencies to get information. Both the Medicare and VA cards include a toll-free telephone number to call for information. But toll-free numbers don't work outside the U.S. It wasn't just that they weren't toll-free -- the calls literally wouldn't connect. This is why, ...more »

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7 votes

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Government as Community

I come from a background in entertainment. I was a writer for "The Monkees" and "Love American Style." A huge concern I have is that people have lost the sense that government relates to them. I believe we need to re-tell the story of government and re-introduce it in such a way that people see it as a community they are a part of.

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Idea for enhancing service provider to public by government.

celebrating the development works and projects of the partners on this issue. A dialogue system where the development projects and programmes of the partners will be discussed and celebrated as a way of handling challenges. Helping the volunteer with monthly/yearly grant. managing reviews and decisions taking during the board meetings for maximum results on issues. i have a system developed for demonstration to the ...more »

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Government job recruitment

In some state government job, some candidates get confused because of misleading information in the job notification. Like, some time openings are for contractual or on consolidated pay but after few month/year of whole recruitment process(exams, interviews and joining) concerned board converts the recruitment in pay-scale. Lots of student don't apply for that job. After selection some top students don't join and opportunity ...more »

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