Website

"Holding copy" on blank notifications screen

Notifications will obviously be a core part of the "my" experience. When a user clicks on a screen that has no new notifications (which will be true for most users the first time), that's a great opportunity to educate them about what notifications are, how they'll work, and whether/how the user can control subscriptions (topic, email/sms/none, etc.).

Voting

1 vote

Customer Service

Idea for enhancing service provider to public by government.

celebrating the development works and projects of the partners on this issue. A dialogue system where the development projects and programmes of the partners will be discussed and celebrated as a way of handling challenges. Helping the volunteer with monthly/yearly grant. managing reviews and decisions taking during the board meetings for maximum results on issues. i have a system developed for demonstration to the ...more »

Voting

0 votes

Website

OAuth Financial Aide

Applying for financial aide is confusing. So we should allow certain aspects to be done by a professional FOR someone with their permission but without their password. OAuth allows for authentication without giving up passwords to third parties.

Voting

2 votes

Website

Common Service Integrations

Considering the number of Government services provided, you'll want to start small and prioritize the most requested services to integrate into a MyGov. Initially, being able to get people to the services they need (even if you haven't integrated technologically) would be extremely helpful. Some services that you could initially add, or integrate, would be: * Postal Service change of address (saw this in another idea...great ...more »

Voting

4 votes

Website

Website showing my balance sheet with the government

How about a website that would aggregate all government receipts and payments associated with my social security number. Receipts would be items such as income taxes and FICA I paid into the "system" and would appear as positive numbers. Payments would include any benefits I received and would appear as negative numbers. Benefits would include social security payments, disability payments, food stamps, housing and ...more »

Voting

2 votes

Customer Service

Government as Community

I come from a background in entertainment. I was a writer for "The Monkees" and "Love American Style." A huge concern I have is that people have lost the sense that government relates to them. I believe we need to re-tell the story of government and re-introduce it in such a way that people see it as a community they are a part of.

Voting

-1 votes
(@bobwyman)

Website

ALERTS.GOV: Common directory and control for all govt push data

Just as we have Data.gov to provide a single point of discovery for all government data, we should have an "Alerts.gov" that catalogs all the thousands of alerting and subscription services provided by the government. Today, it is simply too hard to troll through all the government web sites to discover what might be available. Ideally, Alerts.gov would also allow a user to have a single shared interface for viewing ...more »

Voting

4 votes

Products

Build for Future Innovation

I'd like to see an architectural approach that leaves the door open for innovation by future developers. MyGov could create a set of cloud-hosted RESTful APIs allowing not just the Federal Government, but other developers building their own apps outside the bounds of federal funding, to access data and perform operations that constituents need in their day-to-day interactions with government. In terms of infrastructure, ...more »

Voting

6 votes

Customer Service

Non-800 numbers for calling from abroad

I was out of the country with my dad when he had a medical emergency. He was carrying his Medicare and VA ID cards, and I tried to use them to contact the agencies to get information. Both the Medicare and VA cards include a toll-free telephone number to call for information. But toll-free numbers don't work outside the U.S. It wasn't just that they weren't toll-free -- the calls literally wouldn't connect. This is why, ...more »

Voting

7 votes

Website

Government sites not kept up-to-date

Too often, I encounter .gov web pages that have woefully outdated "Last Updated" dates. Just one small example is http://www.fws.gov/info/pocketguide/fieldlocations.html, which hasn't been updated since 2010. How can you trust that the information provided is accurate if it's clear that no one has audited it recently?

Voting

5 votes